random post #1

wow, so long never post liao, suddenly see the new posting design seems so foreign lol..

anyway. its been a long time since i enlist...almost 2years le...so fast.

i feel that im losing the professionalism i once had while working before i enlist.

-treat each customer as a new guy, not customer no.2. because he has a different request from the 1st one
-dun place ur own problems onto other ppl. we all go through shit everyday, but dun take it out on the customers.
-smile whenever possible, cos it really does provide a more welcoming physical appearance
-provide help whenever possible.
-going the extra mile? no problem. (ppl appreciate ur help)
-when shit happens, focus on settling the customer's request 1st.
-and when customers start to throw shit at u, dun throw it back. things will never settle that way.